OnPrem Privacy Policy

Effective Date: 05/21/2020

To navigate directly to the section describing your rights under the California Consumer Privacy Act (“CCPA”), click here.

Thank you for your interest in OnPrem Solution Partners, LLC (“OnPrem”). This Privacy Policy (the “Policy”) describes how OnPrem collects and uses your personal and other information through our website, services and other programs. We are committed to protecting your privacy.

PLEASE READ THIS POLICY CAREFULLY. BY USING OUR SITE OR ANY OF THE SERVICES WE PROVIDE, YOU AGREE TO THE PRIVACY PRACTICES DESCRIBED IN THIS POLICY.

Information We Collect. We may collect information that you voluntarily provide to us, such as your name and email address if you sign up for our mailing list. We may also collect certain information automatically, such as the specific pages you visit and actions you take while visiting our site or using services, the date and time of access, the IP address from which you are connecting to the internet, and the browser software and operating system you are using. We may receive information about you from other sources, including through third-party services and organizations. For example, we may collect information from Facebook, Twitter, or LinkedIn. Our site and services may also contain web beacons and may store small text files (“cookies”) on your device to enhance your experience and compile statistical information about our site. We also use various analytics tools to collect and process data, including Google Analytics, which has its own privacy policy and opt-out features described at www.google.com/policies/privacy/partners/.

How We Use Information. We use collected information to operate and improve the site and our services, to develop new programs, to understand and analyze aggregate metrics such as the number of visitors or page views, to provide information and services to you or otherwise communicate with you, and in any other manner described to you when the information is collected, or to which you give your consent, including sending any relevant articles, updates or other information about OnPrem.

How We Disclose Information. We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. We may disclose aggregate and non-personal information (such as the number of visitors to our site) for any purpose. We may disclose your personal information (i) as we reasonably believe is required by law or judicial process, or to otherwise cooperate with law enforcement or other government agencies, (ii) to protect the safety, rights, or property of ourselves or others, (iii) to protect ourselves or others from legal liability or from fraudulent, abusive, or unlawful activity, (iv) to investigate and defend ourselves against any third-party claims or allegations, and (v) to protect the security of the site and the services. We may also disclose personal information in any manner disclosed to you at the time we collect the information or to which you later consent.

Finally, we may disclose personal information in connection with a substantial corporate transaction to any acquirer of OnPrem or OnPrem‘s assets, such as occurs in a merger, sale of assets, or bankruptcy.

Your Choices. You may adjust your mailing preferences or unsubscribe from our email list by clicking the appropriate links in any emails you receive from us. You may also decline to share information with us, or may use features provided by your device or web browser to disable or delete cookies or block other data collection mechanisms.  If you choose to refuse, disable, or delete these technologies, we may be unable to provide some features of the site or services to you. We do not specifically respond to browser “do not track” signals.

If you choose to provide additional information about yourself or about third parties during your use of the site, you represent that you have the authority to provide such information to OnPrem.

Linked Sites. Our site may contain links to other websites that are not operated or controlled by OnPrem. Please review the privacy policies of such other websites for information about what information they collect and how they use it.

Children’s Privacy. Our site is intended for general audiences, and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have unintentionally collected your child’s personal information, you may alert us at privacy@onprem.com and we will take the appropriate steps to delete the information.

Data Security. We use reasonable safeguards designed to improve security and protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction/ However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information you provide to us will be 100 percent secure.

International Visitors. The site is based in the United States and designed for visitors located in the United States, in accordance with the laws of the United States. We make no representation that the Services are operated in accordance with the laws or regulations of any other nations. If you choose to provide information from any other region of the world, please be aware that you are consenting to the transfer of such information to the United States for storage and processing in accordance with this Policy.

Your California Privacy Rights. Under California Civil Code Sections 1798.83 and 1798.100 et seq. (the California Consumer Privacy Act (“CCPA”)), California users are entitled to request certain information relating to the use of your information. You have the right to request that OnPrem discloses the following information about our data collection for the previous twelve (12) months: (a) the categories of personal information we have collected about you; (b) the specific pieces of personal information we have collected about you; (c) the categories of sources from which your personal information was collected; (d) the categories of third parties with whom we share your personal information; and (e) the business or commercial purpose for collecting or disclosing your personal information.

For all requests regarding the right to know as described above, you must provide us with your name, email address and phone number. Failure to provide all of the foregoing information will prevent us from processing your request.  Further, in order to verify your identity, we will match that information to the information we have in our systems. You may make a request for this information no more than twice in a twelve (12) month period.  Please allow up to forty-five (45) days for a response.  To submit a request, please contact us at privacy@onprem.com or 1-833-466-7736 (+1 833-4-ONPREM).

You can also request that we delete your personal information, except for information that is exempted by statute or regulation. Please note that if we delete your personal information, services provided may not maintain the same functionality. For example, your previous opt out requests will not be saved and saved preferences and information will no longer be available.  To submit a request, please contact us at privacy@onprem.com  or 1-833-466-7736 (+1 833-4-ONPREM).

Do Not Sell My Personal Information. OnPrem does not sell or share your personal information with third party companies for their direct marketing purposes without your consent.

No Discrimination. OnPrem will not discriminate against any user for exercising their rights under the CCPA. 

Changes to this Policy. We may modify this Policy from time to time, and will make any such revised policy available on our site. If the modifications materially alter your rights or obligations, we will make reasonable efforts to notify you of the change, such as by email or a pop-up notification the next time you visit the site. Your continued use of the site or services after such a change indicates that you have read, understand, and agree to the revised Policy.

Contact. Please contact us at privacy@onprem.com  or 1-833-466-7736 (+1 833-4-ONPREM) if you have any questions about this Policy or the ways in which we collect, use, and disclose information.

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